Frequently Asked Questions

Find quick answers to common questions about our services, insurance products, and how SureWithAI works for you.

General Questions about SureWithAI

SureWithAI is an AI-powered platform designed to simplify your insurance buying experience. We use advanced algorithms to analyze your specific needs and compare policies from top insurers, providing you with unbiased, personalized recommendations for health, term, motor, and investment insurance.

Our AI processes vast amounts of data including policy features, pricing, claim settlement ratios, and customer reviews. It identifies patterns and predicts the best-fit policies, ensuring you get optimal coverage at competitive prices, saving you time and effort.

Absolutely. We prioritize your privacy and data security. We use industry-standard encryption and robust security protocols to protect your personal and financial information. We do not share your data with third parties without your explicit consent.

It's simple! You can start by exploring our trending products on the homepage or navigating to our 'Our Products' section. For personalized recommendations, fill out our quick consultation form, and our AI will guide you to the best options.

No, our advisory services are completely free for customers. We earn our commission directly from the insurance companies when you purchase a policy through our platform, ensuring our recommendations remain unbiased.

Health Insurance FAQs

Health insurance generally covers hospitalization expenses, pre and post-hospitalization costs, day care procedures, ambulance charges, and sometimes even critical illness, maternity, and OPD expenses depending on the policy chosen.

A waiting period is a specific duration during which certain illnesses or conditions are not covered by your policy. This can include an initial waiting period (e.g., 30 days for general illnesses), a specific waiting period for certain diseases, and a waiting period for pre-existing conditions.

In a cashless claim, the hospital directly settles the bill with your insurance company. You don't have to pay out of your pocket (except for non-covered expenses or deductibles). This facility is available only at network hospitals of your insurer.

Yes, you can opt for a 'Family Floater' plan which covers all your family members (spouse, children, parents) under a single policy for a common sum insured.

Pre-existing diseases are conditions diagnosed within 48 months prior to the policy purchase. Most policies cover them after a specified waiting period, usually 2-4 years, depending on the insurer and policy terms.

Term Insurance FAQs

Term insurance is a pure life cover policy that provides financial protection to your family in case of your untimely demise during the policy term. It pays a lump sum 'Sum Assured' to your nominees.

The ideal cover depends on your age, income, dependents, liabilities, and future financial goals. A common thumb rule is 10-15 times your annual income, plus outstanding loans and future financial needs of dependents.

Term insurance is a pure protection plan with no maturity benefit. Life insurance is a broader term that includes various plans like endowment, money-back, ULIPs, etc., which offer both protection and savings/investment components.

Yes, you can enhance your term plan with riders like Critical Illness Rider, Accidental Death Benefit Rider, Waiver of Premium Rider, etc., for a small additional premium, providing extended coverage.

Yes, premiums paid for term insurance are eligible for tax deduction under Section 80C of the Income Tax Act, 1961. The death benefit received by nominees is also tax-exempt under Section 10(10D).

Investment Insurance (ULIPs) FAQs

ULIP stands for Unit-Linked Insurance Plan. It's a dual-benefit product that combines life insurance coverage with investment opportunities. A portion of your premium goes towards life cover, and the rest is invested in various market-linked funds chosen by you.

ULIPs are market-linked products, so their returns are subject to market risks. The value of your investment can go up or down depending on the performance of the chosen funds. It's crucial to understand your risk appetite before investing.

Returns in ULIPs are generated based on the performance of the investment funds you select (equity, debt, or balanced). The Net Asset Value (NAV) of the fund units fluctuates with market movements, impacting your investment value.

Yes, most ULIPs allow you to switch between different fund options (e.g., from equity to debt) during the policy term without incurring capital gains tax. This flexibility helps you manage your investment strategy according to market conditions.

Yes, premiums paid towards ULIPs are eligible for deduction under Section 80C, and the maturity/death benefits are tax-exempt under Section 10(10D) of the Income Tax Act, subject to certain conditions.

Motor Insurance FAQs

There are primarily two types: Third-Party Liability (mandatory) which covers damages to third-party property or person, and Comprehensive Insurance which covers both third-party liabilities and damages to your own vehicle (own damage cover).

NCB is a discount on your own damage premium offered by insurers for not making any claims during the preceding policy year. It accumulates annually, significantly reducing your renewal premium.

IDV is the maximum Sum Assured fixed by the insurer for your vehicle at the start of the policy period. It represents the approximate market value of your vehicle and is crucial in determining the payout in case of total loss or theft.

Yes, NCB belongs to the policyholder, not the vehicle. You can transfer your accumulated NCB to a new vehicle (of the same class) when you sell your old one and buy a new one, or even when you switch insurers.

Commonly required documents include the filled claim form, copy of RC book, driving license, FIR (in case of theft or major accident), repair bills/cash memos, and previous policy details.